Our Services

Fault Finding and Maintenance

Diagnosing and solving issues to minimise downtime

fibre optic network maintenance engineer
About

At Benchmark Fibre Solutions we fully understand the critical importance of maintaining the integrity and reliability of your fibre optic networks

Unfortunately, despite the best preventive measures, faults and disruptions can still occur. Rest assured that our comprehensive maintenance and faulting services are carried out by experienced engineers.

Each engineer is equipped to quickly diagnose the situation, ensure the uninterrupted performance of your infrastructure, minimise downtime and swiftly resolve any issues – restoring network functionality as swiftly as possible.

Contact Us
We Provide

Key Features

24/7 Support

Our team of experienced technicians is available round-the-clock to respond to network faults and emergencies, ensuring rapid response and resolution to minimise downtime.

Fault Diagnosis

Using advanced diagnostic tools and techniques, we swiftly identify the faults, enabling us to implement targeted solutions and restore network functionality promptly.

Emergency Response

In the event of critical network failures or emergencies, we provide expedited response and support to restore service and minimise disruption to your operations.

Our Client Testimonials

“I had the pleasure of working with Benchmark in the last 5 years, and my experience was nothing short of exceptional. From the very beginning, their team exhibited a level of professionalism and dedication that truly set them apart. Their attention to detail is second to none. The precision and care with which they handled every aspect of the fibre splicing and commissioning process was truly remarkable.”
Zoltan Kovacs
Managing Director, Netomnia
“We have worked with Benchmark for several years in a variety of projects and cannot recommend them enough. The team provide a best-in-class fibre termination service across our network from headend through to our access network. Their dedication and commitment to the highest quality has made them an invaluable partner in our network build. Their knowledge of design coupled with their experience in splicing was key to resolving a recent complex reroute, ensuring network downtime was kept to a minimum.”
Feka Samakuva
Director of Networks, Netomina
“Benchmark Fibre Solutions have been one of our main build partners across multiple contracts for the past 4 years. It doesn’t matter which ISP we are building for, we can always rely on Mark and his team to deliver exceptional standards as the norm, never missing a deadline.”
Andy Franklyn
Operations Director, Niocomm
“Benchmark Fibre are without a doubt the best splicing company that I’ve ever had the pleasure of working with. Their work is the ‘Benchmark’ no other splicing team have come close to the standard and quality Mark Barnard and his team deliver. From a simple splice tray to a huge Backhaul Complex route, I know I can rely on Benchmark to do a remarkable job.”
Scott Jones
Head of Build Assurance, Upp

Get in touch

To discuss the needs of your next project, please use this form and we’ll respond as soon as possible. For urgent enquiries please call us on 07380 414 900.